The Personal Information Protection Act regulates the way private sector organizations within British Columbia collect, use, keep, secure and disclose personal information of its employees and the public. Personal Information means all information about an identifiable individual. The House of Savoy recognizes the importance of privacy and recognizes the sensitivity of personal information received by us in the course of our business.
INFORMATION WE COLLECT FROM YOU
We collect information about you whenever you use, visit, or make purchases at our store or through the Website, contact us with inquiries or otherwise use our Website. Our Website’s operating system may automatically record some general information about your visit, such as: The Internet domain for your Internet service provider, and the IP address of the computer accessing the website.
The type of browser (such as ‘Safari’ or ‘Internet Explorer’) you are using. The date and time you visit our site and the web pages that you visit on our site. The web address of the previous website you were visiting, if you linked to us from another website.
HOW WE USE THE INFORMATION WE COLLECT
We may use the information we collect about you in a variety of ways, including: to process your purchases of products to communicate with you about purchases to be able to selectively send you communications that may be of interest to you, either electronically or otherwise to respond to your customer service inquiries and requests for information; to understand and analyze our sales and your needs and preferences; to improve our shop; to individualize your experience on our Website to facilitate your movements throughout our Website to post your comments or statements on our Website and social media platforms; to detect, prevent, or investigate security breaches or fraud; and to maintain appropriate records for internal administrative purposes.
PROTECTION OF PERSONAL INFORMATION
We are committed to protecting personal information by ensuring appropriate security safeguards are in place. Safeguards will vary depending on the sensitivity of the information and may include measures such as password-protecting electronic documents, locking paper files and ensuring only authorized personnel have access to certain documents.
We will strive to keep your personal information as accurate and up-to-date as necessary. The length of information retention varies in relation to the nature of the service provided. We keep information for the length of time necessary to fulfil the purpose(s) for which it was collected or as otherwise required by law. We will destroy documents (including electronic documents) containing personal information when retention of the personal information no longer serves the purpose for which it was collected and is no longer necessary for legal or business purposes.
STORING AND PROCESSING YOUR INFORMATION
YOUR RIGHT TO ACCESS YOUR PERSONAL INFORMATION
If you have questions or concerns about privacy, contact the House of Savoy’s Privacy Officer at email@example.com.
Upon written request, you have a right to see and ask for corrections to your personal information that we have on file. We will normally respond to your request within 30 days. You can make a request by contacting our Privacy Officer. The contact information is listed above.
If we are not able to resolve your privacy concerns, you may contact the Office of the Information and Privacy Commissioner of British Columbia:
PO Box 9038, Stn. Prov. Govt.
Telephone 250-387-5629 or 1-800-663-7867